FAQ

Which areas do you recommend I stay? 

For easy travel to the venue, we recommend staying in the following areas: 

Shoreditch, City of London, Bank, Aldgate, White Chapel 

Can you recommend hotels? 

While the CQI cannot directly endorse specific hotels to stay in, we have produced a list of nearby hotels of varying budgets. Please find them here.  

Are you able to write me a letter of invitation in support of a visa application? 

Yes, we can. Please email [email protected] with the following information: 

• Your full name as it appears on your passport  

• Your job title, company name and company address 

• The country in which you are applying for your visa 

We are unable to provide advice on the visa application process as this varies on location. We also are unable to provide help with sourcing accommodation or travel.  

If your visa is unsuccessful for any reason, we will of course refund your ticket.  

I can no longer attend the event – how can I get a refund? 

If you are unable to attend for any reason other than not having a viable visa, we are unable to provide a refund, you can transfer your ticket to a colleague. You can do this on our ticketing platform, or contact a member of the events team if you require help.  

Where can I get an invoice for my ticket purchase? 

There will be a link to your invoice in the booking confirmation email you received from our system. If for any reason you are unable to access this, please contact [email protected]

Will the sessions be recorded for viewing after the event? 

Yes, sessions will be recorded and made available for a fee on the Quality Learning Hub. You will be able to buy single sessions or bundles of sessions; you can find the Quality Learning Hub here. 

Is the event catered? 

Lunch will be provided at the event. 

Is there parking at the event venue? 

There isn’t specific car parking for the venue, however Convene suggests using the NCP car park at Finsbury Square (EC2A 1AD). 

Please remember the venue sits within the congestion charge zone - for further information visit www.cclondon.com 

Travel to venue  

By Underground: 

Liverpool Street (Central, Circle, Elizabeth, Hammersmith & City or Metropolitan Line) 

For exits from all underground lines follow signs for Liverpool Street mainline station. Once on the main concourse of the mainline station, look for signs for Way Out 1 (Bishopsgate West) located next to platform 14. Take the escalator or stairs up to street level where you will see a Police Station on the opposite side of the road. Turn left and follow Bishopsgate past the entrance to 135 Bishopsgate. Turn left up the external arcade stairs. Enter 155 Bishopsgate, once inside take the escalator on your left up to the first floor. At the top of the escalator turn right and enter the gold double doors into the 155 Bishopsgate 1st floor reception. 

By Train: 

Liverpool Street Station 

Follow directions for Underground from the main concourse. 

By Bus: 

155 Bishopsgate is served by many bus routes including 388, 242, 149, 135, 78, 48, 47, 42, 35, 26 and 8. 

I have additional accessibility requirements, can these be accommodated? 

Yes of course – please indicate your accessibility requirements when you book your ticket.  

Do I need a ticket for entry? 

No, we are operating the event on a guest list basis, however it may be useful to keep your booking confirmation readily available on entry.